The applicant is told, automatically
Every status change can send an email or SMS from your own address, on a template you edit — per event, per channel, per language.
Government fee and your service fee are separate fields, so an applicant can see exactly what they are paying you for. Every option carries its own document list, and every application tracks one upload per item.
Tourist, business, Umrah e-visa and transit, against a country list of two hundred and forty-nine. Each option gets its own page, its own search-engine record and its own enquiry form — rather than a line in a price list.
Tourist Business Umrah e-visa Transit
| Document | Required | Accepts | Status | Note |
|---|---|---|---|---|
| Passport, first & last page | Mandatory | PDF · JPG | Received | Valid 6 months beyond travel |
| Photograph, white background | Mandatory | JPG · PNG | Rejected | Shadow behind the head |
| Vaccination certificate | Mandatory | Received | — | |
| Mahram proof | If applicable | Pending | Nikah or birth certificate |
A rejection carries its reason, so the applicant is told what to send again instead of being told to try again.
Every status change can send an email or SMS from your own address, on a template you edit — per event, per channel, per language.
Each application has a reference number unique to your agency and a staff member assigned, so nobody has to ask whose file it is.
A visa can stand alone as its own sale or hang off a package booking — the same record either way.